Shipping & Returns

 
 
Shipping:
Shipping is free on online orders over $50 from our warehouse in Vancouver throughout the Lower Mainland (including North Vancouver, Burnaby, Richmond, Surrey, Langley, Delta, Abbotsford, New Westminster, Port Coquitlam / Coquitlam and Vancouver) with exceptions for bulky items and other special requirements.  Shipping costs are based on size and weight of each shipment, delivery addressed, and time requirements that meet the needs of our customers.   When there are shipping charges you will be notified before we ship to you.  If you wish to use your own courier, please submit account numbers to expedite the process.  Goods in stock will ship the next day, goods back-ordered will ship when received.
 
Returns:
Please report any discrepancies and/or damage upon receipt of order. Returns must be authorized by phone or email and are only accepted with a Return Authorization # with 30 days. Returns are subject to restocking charges of up to 25% and must be in the original condition/packaging.